Location: Dar es Salaam, Tanzania
Department: Property Management & Operations
Employment Type: Full-Time
About the Role
Hamidu City Park is seeking an experienced and highly organised Property Manager to oversee the day-to-day management, maintenance and service delivery of residential properties within the development.
The successful candidate will be responsible for ensuring that properties are well maintained, residents receive a high standard of service and property-related operations are handled efficiently and professionally.
Key Responsibilities
- Manage day-to-day operations of assigned residential properties.
- Coordinate property maintenance, repairs and preventive maintenance programmes.
- Manage relationships with tenants, homeowners, contractors and service providers.
- Conduct regular property inspections and ensure properties meet required standards.
- Handle tenant and resident requests, complaints and service issues professionally and promptly.
- Coordinate cleaning, landscaping, security, waste management and other property services where applicable.
- Monitor service providers and contractors to ensure work is completed to agreed standards.
- Maintain accurate records of properties, maintenance activities, contracts and incidents.
- Assist with tenant onboarding, move-ins, move-outs and property handovers.
- Monitor rental payments and coordinate with the finance team regarding outstanding balances.
- Prepare regular operational and property performance reports.
- Assist in developing and implementing property management procedures and service standards.
- Identify opportunities to improve resident experience, property value and operational efficiency.
Requirements
- Diploma or Bachelor’s degree in Property Management, Real Estate, Business Administration, Facilities Management or a related field.
- Proven experience in property, facilities, estate or residential management.
- Strong understanding of property maintenance and tenant/resident relations.
- Excellent communication and customer service skills.
- Strong organisational and problem-solving abilities.
- Ability to coordinate contractors, technicians and service providers effectively.
- Good computer literacy and experience with property management or administrative systems is an advantage.
- Ability to work independently and handle operational issues responsibly.
The Ideal Candidate
We are looking for someone who is hands-on, organised, accountable and service-oriented. The successful candidate should be comfortable taking ownership of problems rather than simply reporting them.
Experience managing residential estates, gated communities, apartments, serviced residences or similar developments will be highly valued.
To Apply: Submit your CV highlighting your relevant property or facilities management experience.
